(4.5 / 5)11+ Ratings

Vitabase Reviews

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Overall Rating

4.5

11 Reviews

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About Vitabase

Vitabase.com is a smaller vitamins and supplement brand that competes against other well-known brands like GNC, The Vitamin Shoppe, and Athletic Greens. It offers a range of health supplements, including products for blood sugar support, and provides free consultations from a licensed Naturopathic Physician, Dr. Shannyn Fowl, at no additional cost to customers. The brand is known for its mid-range performance, with an overall score of 3.9 out of 5 stars based on 27 customer reviews.

Key Features:

Customer Support: Free consultations from Dr. Shannyn Fowl.
Return Policy: 60-day returns and easy return process.
Shipping: Free shipping on every order.
Discounts: 10 active discount codes available.

Payment Options Available

Credit/Debit Cards

Vitabase Pros & Cons

Pros of Vitabase.com:

Mid-range Performance: Vitabase is a mid-range performing brand in the vitamins and supplements category, competing with brands like GNC and The Vitamin Shoppe.
Customer Reviews: Based on 27 reviews, Vitabase earns an overall score of 3.9 out of 5 stars, indicating a mix of positive and negative feedback.
Features and Quality: Offers a range of features and products, including a Blood Sugar Formula and Women's Support supplements, with a focus on quality.
Return Policy: Easy and generous return policy with 60-day returns and no questions asked.
Shipping: Free shipping on every order, shipped fast from multiple warehouses.
Discounts: Currently has 10 active discount codes available.

Cons of Vitabase.com:

Mixed Reviews: While some customers are satisfied, others have given lower ratings, resulting in an average score of 2.7 stars on Knoji.
Brand Popularity: Mid-range to lower-range popularity compared to competing brands.
Customer Service: Some customers may experience varying levels of customer service quality.

Overall Score: 3.9 out of 5 stars based on 27 reviews.

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Vitabase Customer Reviews (11)

Lara Riley

Verified Buyer

Jul 14, 2024

Jane Douglas

Verified Buyer

Jul 13, 2024

Thorsten Walter

Verified Buyer

Jul 13, 2024

Danny Phillips

Verified Buyer

Jul 12, 2024

Apolline Charlesbois

Verified Buyer

Jul 12, 2024

Dennis Gerber

Verified Buyer

Jul 12, 2024

Jade Rowley

Verified Buyer

Jul 10, 2024

Kirti T Lam

Verified Buyer

Jul 10, 2024

Ireen Pak

Verified Buyer

Jul 9, 2024

Erlendur Heiðarsson

Verified Buyer

Jul 9, 2024

Vitabase Customer’s Q&A

No question yet

Vitabase Features and Benefits

Key Features and Benefits of Vitabase:

Clean and Natural Ingredients: Vitabase is committed to using great raw ingredients, ensuring the quality of their health supplements.
60-day Returns: Customers can return products within 60 days, providing a risk-free shopping experience.
Free Delivery Over $100: Orders over $100 qualify for free delivery, making it more convenient for customers to purchase their products.
Variety of Supplements: Vitabase offers a range of supplements, including B-Complex Plus, Zinc, and Active Woman's Multi, each designed to address specific health needs.
Recent Reacquisition: The company was recently reacquired in the fall of 2024, indicating a renewed commitment to its original values and customer service.

Additional Benefits:

Promotes Balanced Inflammatory Response: The C3 Curcumin Complex supports a balanced inflammatory response, enhances healthy cell function, and contributes to cardiovascular health.

Vitabase Pricing

Vitabase.com Pricing:

Sale Items:
- Cranberry Concentrate: $10.50 (originally $21.06)
- Cellfood: $13.98 (originally $27.95)
- Until Minerals: $8.20 (originally $16.40)
- Other products: Various discounts available, such as $4.00 for a product originally priced at $10.99.
Regularly Priced Products:
- 5-HTP Supreme™: $47.49
- 5-HTP Synergy™: $38.49
- 7-Keto®: $83.49
- Acetyl L-Carnitine: $46.49
- Acnutrol™: $68.99.
Membership Benefits:
- Prime Shipping Club: No signups or fees required, with shipping starting at $2.99.

Payment Method

Vitabase.com accepts Visa, MasterCard, American Express, and Discover. Additionally, personal checks and money orders are accepted. For check payments, the product is shipped after the mailed payment is received.

Vitabase FAQs

Vitabase Return Policy?

Vitabase.com offers a 90-day money back guarantee on every product shipped. To return a product, the customer must call Vitabase at 888-559-3802 and request an RMA (return merchandise authorization) number. The merchandise must be shipped back within 60 days from the date that the product was ordered. The customer is responsible for the return shipping costs. Vitabase accepts a single opened container of each individual product. Additional returned containers of the same product are accepted as long as they are unopened. Exceptions to these conditions may be granted at the discretion of Vitabase on a case by case basis. Packages received without an RMA number after 60 days will not be refunded. These packages will be discarded and cannot be returned to the customer. If an order is cancelled by the customer before it is shipped, a refund is promptly issued. If the order is cancelled after the product is shipped, the package must be returned to Vitabase before a refund is given. There may be a 30-day refund hold period on orders paid for with checks.